Scope a friction lane
Choose one operational problem such as failed access, heavy-package dwell, instruction repair, or manual bonus review.
Pilot intake
The fastest useful pilot starts with scoped ingestion, one operator review queue, and one approved action handoff such as bonus recommendation or instruction repair.
Choose one operational problem such as failed access, heavy-package dwell, instruction repair, or manual bonus review.
Confirm event shape, tenant identifiers, retention needs, and whether approved recommendations can be published back to tenant-owned systems.
Use the dashboard to review evidence, approve actions, capture objections, and record whether DropScore reduced avoidable friction.